Shipping company and duration:

Matjar Panda deals with the best shipping companies to guarantee delivering the orders to the pet owners as soon as possible 

Riyadh orders: we (Matjar Panda staff) work on delivering these orders in the same day to the pet owners but the orders are generally delivered within 48 hours maximum , and communication with the pet owner is through Mobile or WhatsApp 

Matjar Panda deals with SMSA , TAMEX , ESNAD companies in other regions of the kingdom of Saudi Arabia , shipping takes from 2 to 5 days depending on the region 

Shipping fees:

Delivery and shipping fees are free for orders of 100 riyals or more ,otherwise delivery and shipping fees charge for 25 riyals , each extra kilogram charges an extra riyal after exceeding 15 kilograms. this extra fee includes all the regions of Saudi Arabia (except Riyadh )

Dear pet owner, to receive your order as soon as possible , please be sure to provide us with the following information : Full name , mobile number , specific location (city- neighborhood- street- building)

Upon the order shipment , you will receive a message on email or WhatsApp including the date of shipment and the shipment tracking links , you can track your order by clicking on the following link ,or by communicating with us through WhatsApp to keep you informed on all developments of the delivery process 

Communication through Email: care@matjarpanda.com

Communication through Mobile: 053 282 8222

Communication through WhatsApp: 053 362 5533


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